Effective Date: April 28, 2026
Introduction
The Florence Endocrine Clinic, A PLLC ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (theflorenceendocrine.com) or interact with our services.
By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website immediately.
Information We Collect
We may collect the following types of information:
- Personal Information: Full name, email address, phone number, and any details you provide through our contact form.
- Health-Related Inquiries: General health questions or concerns submitted through our website forms (this does not constitute a patient-provider relationship).
- Usage Data: Information about how you access and interact with our website, including IP address, browser type, pages visited, and referring URLs.
- Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance your experience on our website.
How We Use Your Information
We may use the information we collect for the following purposes:
- To respond to your inquiries and provide requested information about our services.
- To schedule appointments and manage patient communications.
- To send marketing, promotional, and customer care messages via SMS/MMS if you have opted in.
- To improve our website, services, and overall patient experience.
- To comply with applicable laws, regulations, and legal processes.
SMS/MMS Messaging Policy
If you opt in to receive SMS/MMS messages from The Florence Endocrine Clinic, A PLLC, the following terms apply:
- You consent to receive recurring marketing, promotional, and customer care SMS/MMS messages sent using an automated telephone dialing system (ATDS).
- Message frequency varies; you may receive up to 4 messages per month.
- Message and data rates may apply depending on your mobile carrier and plan.
- You may opt out at any time by replying STOP to any message. Upon opting out, you will receive a single confirmation message and no further messages will be sent.
- For assistance, reply HELP to any message or contact us at joshua@theflorenceendocrine.com.
- Consent to receive SMS/MMS messages is NOT a condition of purchase of any goods or services.
Mobile Information Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following limited circumstances:
- Service Providers: Third-party vendors who assist us in operating our website and delivering our services, bound by confidentiality agreements.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal obligations.
- Opt out of marketing communications at any time.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
The Florence Endocrine Clinic, A PLLC
2414 County Road 139
Florence, Alabama 35633
Email: joshua@theflorenceendocrine.com